Patient Experiences
Creating an environment of personalized healthcare
Patient Experiences
Hear our patient experiences
Dedicated to optimism, healing, recovery and the strong belief that there is more to life.
Hear the inspirational stories of our patients in their journey towards recovery.
Ali Shareef expresses gratitude for a new lease of life | BGS Gleneagles Global Hospital
28 Jan, 2022
It’s been a tough past six years for Ali Shareef, the 49-year-old patient from the Maldives. Suffering from end stage renal disease, he decided to consult doctors at BGS Gleneagles Global Hospital for kidney transplantation. His surgery was done by the renal science team led by Dr Narendra S, Chief Transplant Surgeon, and Dr Anil Kumar B T, Senior Nephrologist and Transplant Physician, supported by highly experienced nurses and other staff members. Today, he is doing well and expresses his gratitude to the team and the hospital who took care of him during the whole process. Let’s hear more about his experience.
#RenalSciences #KidneyDisease #PatientFeedback
28 Jan, 2022
It's been a tough past six years for Ali Shareef, the 49-year-old patient from the Maldives. S...
28 Jan, 2022
Watch the video of a 37-year-old patient from the Maldives, Abdulla Fayaz who came to BGS Glen...
28 Jan, 2022
"What distinguishes BGS Gleneagles Global Hospital from the others is an immediate emotional c...
28 Jan, 2022
"I underwent a complex surgery that was successful, thanks to the effort of the Surgical Gastr...
28 Jan, 2022
"I became a successful marathon runner post kidney transplant", says Mr Pradeep Kumar, a 65-ye...
28 Jan, 2022
It is gratifying to watch our patients recover to their best abilities. Here's Mr Somashekhar ...
Read our patient experiences
Dedicated to optimism, healing, recovery and the strong belief that there is more to life.
Read the inspirational stories of our patients in their journey towards recovery.

I came to know about this hospital through the internet, so I came here and the doctor and explained my problem. He guided me properly and finally I decided to go for septorhinoplasty. I was admitted to the hospital, where all the facilities were available. After surgery, they took good...
Meghana D
Treated for: Underwent reconstructive surgery - 01 Jan, 1970

My name is Mr. Ashwathappa. I had vomiting for few days but persistent hiccups from past 3 months. I had consulted many doctors in other hospitals but the issue continued. I came to consult Dr Madhusudhan BK in BGS Gleneagles Global Hospital and he treated me well. Now the issue...
K Y Aswathappa
Treated for: severe vomiting - 01 Jan, 1970

Testimonial by husband: We are very grateful to the administrative staff (Sudeep, Priyadarshini) & Dr. Santosh for all the help. The treatment was good and timely intervention was done. We are extremely grateful to doctors Atif, Dr. Santosh and the entire medical team for all the support. Mrs. Salma Met...
Mrs. Salma (in the picture her husband Mr. T M Veeraraghav)
Treated for: - 01 Jan, 1970

During a general check-up, my creatinine levels were higher than normal and we visited BGS Gleneagles Global Hospital and met Dr Anil Kumar BT and they started dialysis for 3 months before undergoing kidney transplant on September 10th, 2019. Most importantly, the transplant has happened between two different blood groups...
Guru Prakash N
Treated for: Kidney Transplant - 09 Sep, 2010

One of the best hospitals in Bangalore. Doctors are very helpful and all staffs are caring and supportive especially in ICU. I would recommend this hospital for kidney transplant.
Shilpa Nanda
Treated for: Kidney Problem - 01 Jan, 1970

After my kidney transplant, my life has become good. A great thanks to Dr Anil Kumar and team.
Nagaraj M
Treated for: Kidney Problem - 09 Jun, 2019

BGS Gleneagles Global Hospital is one of the best ever hospital I have seen; the doctors are very well skilled. Hospital has a good facility a staff. Especially in Nephrology,I am indeed very grateful to Dr Anil, Dr Rajiv and team. Thank you so much BGS.
Nagaraj M
Treated for: Kidney Problem - 01 Jan, 1970

The biggest assets are the doctors; my experience is specific to nephrology. Very unassuming and interactive set of doctors who are willing to listen, discuss and advice and are extremely friendly. Also, very helpful with the insurance processing.
Divya B
Treated for: Kidney Problem - 01 Jan, 1970

My wife is undergoing Dialysis at the BGS Gleneagles Global Hospital, Bangalore. I wish to take this opportunity to express my gratitude for the commitment by one of the senior doctors and HOD of Nephrology department Dr. Anil Kumar. Dr Anil is so much patient-friendly and always ready for any...
Raj Narayana (Husband of Hema T R)
Treated for: Kidney problem - 01 Jan, 1970

Staff people treated really well and they are very good with patients and communication. I would like to thank Jai Krishna for helping with the billing. Maintenance and cleanliness are good.
Indira Devi
Treated for: Neuro Problem - 11 May, 2019

Meghana D
- Treated for: Underwent reconstructive surgery
- Treated by: Dr Naveen Kumar/li>
I came to know about this hospital through the internet, so I came here and the doctor and explained my problem. He guided me properly and finally I decided to...
I came to know about this hospital through the internet, so I came here and the doctor and explained my problem. He guided me properly and finally I decided to go for septorhinoplasty. I was admitted to the hospital, where all the facilities were available. After surgery, they took good care of me. The doctor was very good and polite. He solved my problem of the broad nose and bulbous tip. Now my nose is nice.
Underwent reconstructive surgery by Dr. Naveen Kumar

K Y Aswathappa
- Treated for: severe vomiting
- Treated by: Dr. Madhusudhan BK/li>
My name is Mr. Ashwathappa. I had vomiting for few days but persistent hiccups from past 3 months. I had consulted many doctors in other hospitals but the issue continued....
My name is Mr. Ashwathappa. I had vomiting for few days but persistent hiccups from past 3 months. I had consulted many doctors in other hospitals but the issue continued. I came to consult Dr Madhusudhan BK in BGS Gleneagles Global Hospital and he treated me well. Now the issue has resolved and I’m doing fine.
Treating for severe vomiting by Dr Madhusudhan BK

Mrs. Salma (in the picture her husband Mr. T M Veeraraghav)
- Treated for:
- Treated by: Dr. SantoshKumar Hekalamani/li>
Testimonial by husband: We are very grateful to the administrative staff (Sudeep, Priyadarshini) & Dr. Santosh for all the help. The treatment was good and timely intervention was done. We...
Testimonial by husband: We are very grateful to the administrative staff (Sudeep, Priyadarshini) & Dr. Santosh for all the help. The treatment was good and timely intervention was done. We are extremely grateful to doctors Atif, Dr. Santosh and the entire medical team for all the support.
Mrs. Salma
Met with a car accident, had Left Humerus Fracture and treated by Dr Santoshkumar Hekalamani

Guru Prakash N
- Treated for: Kidney Transplant
- Treated by: Dr. Anilkumar B T & Dr. Narendra S/li>
09/09/2010
During a general check-up, my creatinine levels were higher than normal and we visited BGS Gleneagles Global Hospital and met Dr Anil Kumar BT and they started dialysis for 3...
During a general check-up, my creatinine levels were higher than normal and we visited BGS Gleneagles Global Hospital and met Dr Anil Kumar BT and they started dialysis for 3 months before undergoing kidney transplant on September 10th, 2019. Most importantly, the transplant has happened between two different blood groups i.e. donor is A+ve and I’m B+ve. The team supported us well and guided thoroughly during the period with continuous monitoring of the patient pre and post-surgery. Now the creatinine is normal and I’m going back to my normal life.
Underwent Kidney Transplant by Dr Anil Kumar BT & Dr Narendra S

Shilpa Nanda
- Treated for: Kidney Problem
- Treated by: Doctors in Kidney Transplant/li>
13/06/2019
One of the best hospitals in Bangalore. Doctors are very helpful and all staffs are caring and supportive especially in ICU. I would recommend this hospital for kidney transplant.
One of the best hospitals in Bangalore. Doctors are very helpful and all staffs are caring and supportive especially in ICU. I would recommend this hospital for kidney transplant.

Nagaraj M
- Treated for: Kidney Problem
- Treated by: Dr Anil Kumar/li>
06/09/2019
After my kidney transplant, my life has become good. A great thanks to Dr Anil Kumar and team.
After my kidney transplant, my life has become good. A great thanks to Dr Anil Kumar and team.

Nagaraj M
- Treated for: Kidney Problem
- Treated by: Doctors in Renal Sciences/li>
22/03/2019
BGS Gleneagles Global Hospital is one of the best ever hospital I have seen; the doctors are very well skilled. Hospital has a good facility a staff. Especially in Nephrology,I...
BGS Gleneagles Global Hospital is one of the best ever hospital I have seen; the doctors are very well skilled. Hospital has a good facility a staff. Especially in Nephrology,I am indeed very grateful to Dr Anil, Dr Rajiv and team. Thank you so much BGS.

Divya B
- Treated for: Kidney Problem
- Treated by: Doctors in Renal Sciences/li>
The biggest assets are the doctors; my experience is specific to nephrology. Very unassuming and interactive set of doctors who are willing to listen, discuss and advice and are extremely...
The biggest assets are the doctors; my experience is specific to nephrology. Very unassuming and interactive set of doctors who are willing to listen, discuss and advice and are extremely friendly. Also, very helpful with the insurance processing.

Raj Narayana (Husband of Hema T R)
- Treated for: Kidney problem
- Treated by: Dr Anil Kumar/li>
18/04/2019
My wife is undergoing Dialysis at the BGS Gleneagles Global Hospital, Bangalore. I wish to take this opportunity to express my gratitude for the commitment by one of the senior...
My wife is undergoing Dialysis at the BGS Gleneagles Global Hospital, Bangalore. I wish to take this opportunity to express my gratitude for the commitment by one of the senior doctors and HOD of Nephrology department Dr. Anil Kumar. Dr Anil is so much patient-friendly and always ready for any kind of support required 24/7 which is a rarest of rare quality. In fact, I have never come across such a committed doctor in my hospital experience. Always smiling and warm towards the patients. If we are continuously coming to BGS, it is predominantly for the kind of commitment by this doctor despite lots of issues around basic utilities not meeting the critical needs. My wife has recommended personally to so many ailing public to meet Dr. Anil Kumar for solutions. Once a patient for Dr. Anil Kumar, it’s difficult, rather impossible to accept any other doctors because of the kindness and timely support demonstrated by this doctor.

Indira Devi
- Treated for: Neuro Problem
- Treated by: Team Neuro Sciences/li>
05/11/2019
Staff people treated really well and they are very good with patients and communication. I would like to thank Jai Krishna for helping with the billing. Maintenance and cleanliness are...
Staff people treated really well and they are very good with patients and communication. I would like to thank Jai Krishna for helping with the billing. Maintenance and cleanliness are good.

Suryakanth
- Treated for: Neuro Problem
- Treated by: Team Neuro Sciences/li>
28/03/2019
Very good doctors. Totally satisfied with Dr Shakthi’s (neurologist) consultation. Keep up the good work!
Very good doctors. Totally satisfied with Dr Shakthi’s (neurologist) consultation. Keep up the good work!

Adarsha
- Treated for: Neuro Problem
- Treated by: Team Neuro Sciences/li>
25/07/2019
Very good treatment, patient care is commendable and very skilled doctors.
Very good treatment, patient care is commendable and very skilled doctors.

Venkatesh G
- Treated for: Neuro Problem
- Treated by: Dr Madhusudhan B K /li>
19/09/2019
I am happy. Very prompt and quick consultation by the doctor. Security and nursing staff, and doctors, especially Dr Madhusudhan B K, are very good.
I am happy. Very prompt and quick consultation by the doctor. Security and nursing staff, and doctors, especially Dr Madhusudhan B K, are very good.

Sree Ram
- Treated for: Neuro Problem
- Treated by: Team Neuro Sciences/li>
17/10/2019
I really appreciate skilled doctors & service minded staffs and nurses. It's worth more than 5 stars. This hospital is very clean & has a very good environment. This hospital...
I really appreciate skilled doctors & service minded staffs and nurses. It’s worth more than 5 stars. This hospital is very clean & has a very good environment. This hospital provides timely care. Especially the neuroscience staff are really cooperative, they understand the criticality of the patients & stand out for help. I really say thanks for neurosurgery team.

Dolly Gowda
- Treated for: Neuro Problem
- Treated by: Team Neuro Sciences/li>
22/08/2019
BGS hospital is one of the best hospitals. Good hospitality. Neurosurgery department is excellent and has very good doctors. Nurses are also cooperative.
BGS hospital is one of the best hospitals. Good hospitality. Neurosurgery department is excellent and has very good doctors. Nurses are also cooperative.

Mrs. Sudha Kumar
- Treated for: Cancer
- Treated by: Dr Mathangi/li>
Doctors and all the staff are very cooperative. Hospital is very neat and clean. Dr Mathangi, Radiation Oncologist, and the staff associated with radiation department are very very good.
Doctors and all the staff are very cooperative. Hospital is very neat and clean. Dr Mathangi, Radiation Oncologist, and the staff associated with radiation department are very very good.

Mrs. Chitra
- Treated for: Cancer
- Treated by: Dr Monika/li>
Dr Monika, reception staff and others are well-cooperative. Dr Monika well-understood the patient’s concern and provides best solution.
Dr Monika, reception staff and others are well-cooperative. Dr Monika well-understood the patient’s concern and provides best solution.

Mr Manjunatha H E (F/O of Baby Dhananjay)
- Treated for: Cancer
- Treated by: Team Cancer Care/li>
17/10/2019
Responses of both nursing and non-nursing staff both are very good. Oncology doctors are very nice and kind hearted. Keep the good works going.
Responses of both nursing and non-nursing staff both are very good. Oncology doctors are very nice and kind hearted. Keep the good works going.

Swayambhu
- Treated for: Cancer
- Treated by: Team Cancer Care/li>
21/08/2019
Hospitality and ambience are very good. Oncology Doctors have nice attitude and are very interactive and understanding.
Hospitality and ambience are very good. Oncology Doctors have nice attitude and are very interactive and understanding.

Baby Saba Zaman
- Treated for: Cancer
- Treated by: Dr Mathangi J/li>
24/10/2019
Very happy with BGS Global Gleneagles Hospital security, staff nurse, radiation technician staff and especially the doctors. There was no disturbance for me, during any part of my baby’s treatment...
Very happy with BGS Global Gleneagles Hospital security, staff nurse, radiation technician staff and especially the doctors. There was no disturbance for me, during any part of my baby’s treatment journey. Very big thanks to BGS Global Gleneagles Hospital.

Siddu Lingha
- Treated for: Cancer
- Treated by: Dr Mathangi J/li>
24/05/2019
Good experience had in this hospital. Dr Mathangi Oncologist treated me well. Happy with the services. And good environment, all staffs are good and kind.
Good experience had in this hospital. Dr Mathangi Oncologist treated me well. Happy with the services. And good environment, all staffs are good and kind.

Astha Nigam
- Treated for: Breast Cancer
- Treated by: Dr Monika Pansari, Consultant Surgical Oncology (Breast & Gynaec)/li>
04/11/2019
It was Feb 5th 2019 when it all started. Yes, I was diagnosed with Breast Cancer - 3rd stage. Although I could feel my lump since December 2018 but wasn't...
It was Feb 5th 2019 when it all started. Yes, I was diagnosed with Breast Cancer – 3rd stage. Although I could feel my lump since December 2018 but wasn’t too concern as I had a benign lump earlier too. When it started growing that’s when I visited Dr Monica (Onco Surgeon) and found out it to be the “cancer”. My Doctor advised me to go through the process of Surgery/ Chemo and radiation which I strictly followed as I didn’t want to commit another mistake, I had already delayed my diagnosis by being careless hence followed the smallest of the advice of my doctors. As now my last radiation has just got over (as on 17th Oct 2019), I am finding myself much better and stronger. Although the journey was not easy as I am a working professional. I had to balance both my personal and professional front. So, I decided to stay strong and positive during the journey. Even during my chemo’s and radiation, I continued my office. Sometimes I carried my laptop to the hospital during my chemo process.
My appeal or a message to the entire female fraternity is to stay alert and keep doing the self-check and if you feel anything abnormal than usual, please do visit the doctor immediately. Early detection is the best way to deal with this deadly disease. Secondly if god-forbid you are diagnosed with breast cancer; other than the treatment you are required to stay positive and strong throughout the journey. This disease plays with your mind but if you stay positive along with the treatment, nothing can harm you.

Rama Subramiam
- Treated for: Ortho Problem
- Treated by: Team Orthopaedics & Joint Replacement/li>
15/08/2019
Very supportive reception and good hospitality by the staff. Clean and good hospital. Will give 10/10 for the good treatment.
Very supportive reception and good hospitality by the staff. Clean and good hospital. Will give 10/10 for the good treatment.

Mrs. Nagalakshmi
- Treated for: Ortho Problem
- Treated by: Dr Basavaraj/li>
27/04/2019
Dr Basavaraj’s love and gesture to connect with patients has been a great way to bring life back to patients. Thank you, doctor,! Madam Chandra has been very supportive all...
Dr Basavaraj’s love and gesture to connect with patients has been a great way to bring life back to patients. Thank you, doctor,! Madam Chandra has been very supportive all throughout. I liked the patient friendly team and personally connected doctors.

Ms. Bindu Kumari R.
- Treated for: Ortho Problem
- Treated by: Dr Santhosh Kumar/li>
19/04/2019
Really appreciate the honest opinion given by Dr Santhosh Kumar.
Really appreciate the honest opinion given by Dr Santhosh Kumar.

Sushan Patel
- Treated for: Ortho Problem
- Treated by: Dr Santhosh Hakkalmani/li>
26/07/2019
All staff members are very cooperative and helpful. The service of the hospital is very good, it is the best. Dr Santhosh Hakkalmani is very good and cooperative doctor.
All staff members are very cooperative and helpful. The service of the hospital is very good, it is the best. Dr Santhosh Hakkalmani is very good and cooperative doctor.

Chandran T C
- Treated for: Ortho Problem
- Treated by: Dr Basavraj/li>
21/03/2019
Very good care taken by Dr Basavraj. He is very patient and polite to all. The hospital is very good and they pay good attention to patient care.
Very good care taken by Dr Basavraj. He is very patient and polite to all. The hospital is very good and they pay good attention to patient care.

Venkatekasiva Reddy
- Treated for: Gastric Problem
- Treated by: Team Gastric Sciences/li>
20/09/2019
Dr Ravindra has been very supportive and friendly with personal touch. Receptionist is also very supportive. Friendly staff addressing genuine concerns.
Dr Ravindra has been very supportive and friendly with personal touch. Receptionist is also very supportive. Friendly staff addressing genuine concerns.

Arul Kumar
- Treated for: Gastric Problem
- Treated by: Dr Ravindra B S/li>
24/10/2019
Dr Ravindra BS treated us very well and explained everything about my health problems. The receptionist, Murgesh took care of us very nicely and helped us during procedures
Dr Ravindra BS treated us very well and explained everything about my health problems. The receptionist, Murgesh took care of us very nicely and helped us during procedures

Prema
- Treated for: Gastric Problem
- Treated by: Team Gastric Sciences/li>
15/11/2019
The hospital is very good, very caring doctors. It is better than what I desired.
The hospital is very good, very caring doctors. It is better than what I desired.

K Md. Zaheeruddin
- Treated for: Gastric Problem
- Treated by: Dr Ravindra B S/li>
20/09/2019
Dr Ravindra B S/Murgesh are good, they contact patients, caring and very friendly.
Dr Ravindra B S/Murgesh are good, they contact patients, caring and very friendly.

Krishnappa G
- Treated for: Gastric Problem
- Treated by: Team Gastric Sciences/li>
17/07/2019
Good staff, very patient doctor. Good ambience, neat and clean and good treatment.
Good staff, very patient doctor. Good ambience, neat and clean and good treatment.

Linganna B
- Treated for: Gastric Problem
- Treated by: Team Gastric Sciences/li>
01/08/2019
Humble and good response by staff. Well-guided by doctor. Customer relationship is good.
Humble and good response by staff. Well-guided by doctor. Customer relationship is good.

Mrs. Revamma
- Treated for: Cardiac Problem
- Treated by: Team Cardiac Sciences/li>
01/10/2019
My overall experience was good, exactly what I desired. I was explained about the treatment in my own language. I am fully satisfied by the treatment.
My overall experience was good, exactly what I desired. I was explained about the treatment in my own language. I am fully satisfied by the treatment.

Mr. Alok Kumar
- Treated for: Cardiac Problem
- Treated by: Team Cardiac Sciences/li>
04/09/2019
Exactly what I desired! I am totally satisfied with the treatment provided by the cardiology dept.
Exactly what I desired! I am totally satisfied with the treatment provided by the cardiology dept.
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A consultation with our panel of gastroenterologist will help you determine what kind of services you may need to help diagnose and treat your condition. If you or someone in your family or friend’s circle is having digestive system related condition or disorder, the Institute of Medical Gastroenterology & Endoscopy is here for you.