- Visiting a Patient
- Contacting Administration
- Get Direction
BGS Gleneagles Global Hospitals
Bengaluru - Kengeri
ICU Visiting Time
04:00 pm - 06:00 pm
Ward Visiting Time
04:00 pm - 06:00 pm
Glenagles Global Hospitals
Bengaluru - Richmond Road
ICU Visiting Time
04:00 pm - 06:00 pm
Ward Visiting Time
04:00 pm - 06:00 pm
Visiting a Patient
At BGS Gleneagles Global Hospitals, we understand the social and emotional bonds that we share as humans. The touch of love and the affection of our dear ones are forces we believe catalyze the healing process. We are happy to welcome visitors at designated hours and spend time with the patients. Our role is to create an atmosphere of holistic health for all our patients and that includes access to their family and friends.
At the same time, we are steadfastly committed to ensuring the patient receives adequate rest, is protected from outside infections and that the sterile hospital environment is never contaminated by external visitors. For patients under intensive care, access may be more restricted and we trust as well-wishers, you understand our concerns. To ensure the comfort and wellbeing of the patients, the hospital has designed certain guidelines for the visitors.
When you arrive at the hospital, go to the main administration area and ask the receptionist to direct you to the patient’s room. The administration area is usually near the main entrance. If you know which ward or floor the patient is on, you can go directly there. Check at the nursing station or ward reception if it is okay to visit the patient and find out which room, they are in.
A hospital is a shared entity and each one of our patients reserves the right to the most secured, sterile and secluded environment to be able to regain their health. In this regard, we have a set of guidelines for our visitors that helps maintain sanctity of the aforementioned principle. The following guidelines are to protect the privacy of every patient while offering visitors the maximum possible window to visit and spend time with their loved ones. We trust that our visitors will appreciate our steadfast commitment to maintaining the highest standards of clinical excellence, which include adhering to the following principles.
- Please visit your loved ones at designated hours only.
- Please refrain from bringing outside food, ﬂowers or gifts.
- Please ensure your visit does not disturb the other patients.
- Please refrain from venturing into restricted areas.
- Please refrain from using the cell phone in the hospital premises and keep it in silent mode.
- Please follow instructions from the staff on duty at all times.
- Please give way to patients in the elevator as they are being transferred.
- Please refrain from using patient toilets so as to prevent cross-infection.
- Please refrain from visiting patients if you are suffering from cold/ﬂu or any other infection.
- Please wash hands with sanitizer before and after visiting the patient.
- Children under the age of 10 are not encouraged to visit the patient.
- Please take care of your belongings; the hospital is not responsible for its safety.
- Please abide by security rules and hospital authority protocols
- Please do not smoke, the hospital premises are a no-smoking zone.
- Please check the visiting hours, it varies from one hospital to another.
Get in touch with us
We are more than just a hospital – a corporate entity, a social institution and a healthcare brand. For information on any of the above, or for feedback and suggestions, at BGS Gleneagles Global Hospitals we are always happy to hear from you and assist you as best as possible. Please do get in touch with the respective departments to address your queries.
The Finance Department at BGS Gleneagles Global Hospitals deals with all invoicing, payments, insurance settlements. The department takes utmost care and accords the highest priority for the quick processing & accuracy of the financial transactions. The department also handles the publication of statutory financial statements and other compliance documents.
You can get in touch with the Finance Department for any queries, clarifications and need for information. The department personnel will be happy to provide the best possible assistance & help to answer your queries and give you clarity on transactions. You can find assistance to track payments, billing status and claims of the insurance settlements.
The finance department at BGS Gleneagles Global Hospitals also handles the internal financial management which includes payroll and internal accounting. The need for speed, efficiency and accuracy is well understood & practiced. Regular audits, implementation of best practices and adherence to global accounting standards helps maintain the highest levels of transparency, accountability and probity.
The Department of Human Resources at BGS Gleneagles Global Hospitals undertakes all procedures & processes related the employees, their welfare, emoluments and perks. The department is the primary point of contact for employee information and assistance. The department of human resources takes lead in publishing the requirements of personnel, shortlisting of candidates and implementation of an interview schedule to hire the right people.
The department works in close coordination with the remaining branches of the organization to foresee staffing demands and have a staff-hiring plan in place to meet all contingencies. The department undertakes frequent employee-assessments, conducts surveys and gathers feedback on performance to help evaluate employees and provide a definite career path. Getting in touch with the department of human resources provides you with the information you may need on possible openings, interview schedules and the benefits of choosing BGS Gleneagles Global Hospitals as your career avenue. Personnel at the Department will be happy to answer all your questions and provide assistance as required.
The supply chain management department is one of the most important departments that contribute to the smooth functioning of the hospital. The supply chain is key to creating better end-to-end visibility about all of the products, devices and supplies used in healthcare, which are critical to running businesses better. The Supply Chain Management (SCM) department plans, implements, and controls the operations of the supply chain with the purpose of satisfying the customer requirements as efficiently as possible with a continuous eye on operating cost reduction. It plans and manages all activities involved in sourcing and procurement, conversion and all logistics management activities.
The department efficiently integrates suppliers, logistics, different hospital departments (outpatient, emergency ward, radiology, pathology, supplies, stores and purchase) to ensure optimum utilization of resources. The ultimate aim is to transform a sick patient to a healthy person at a reasonable cost, in the shortest possible time and with superior patient satisfaction. Consolidation of demands from all the departments and proper flow of information between the departments and suppliers can remove a lot of bottlenecks and result in reduced cost of all the parties involved. If you are a vendor you can get in touch with our supply chain department to introduce your product.
The Department of Public Relations at BGS Gleneagles Global Hospitals is the nodal agency in the organization for external outreach. The department is the public-facing wing of BGS Gleneagles Global Hospitals and provides the organization’s official statements, news transcripts and official data. Requests for interviews, on-site press meet, shoot etc, are handled by the personnel in the public relations office.
The department works with external PR agencies, news media and other agencies to further the interests of BGS Gleneagles Global Hospitals. The department also deals with queries from media houses, publications and others.
Personnel at the department are happy to hear from you and provide you with the information/inputs you may require. Our doctors are frequently made available to provide expert opinions on matters of public health, path-breaking procedures carried out by the hospital and other important matters. The Public Relations department is also responsible for the dissemination of publicity material, images, video footages and other such materials with BGS Gleneagles Global Hospitals’ copyright.
The Administrative wing of BGS Gleneagles Global Hospitals is responsible for the overall operational & logistical functions. The personnel are responsible for the day-to-day functioning of the hospital and are happy to provide assistance on general operational details.
The administrative officials can be reached out to find out information on the availability of resources, general cleanliness, parking areas, information on hospital timings & holidays, facilities & fixtures amongst other things.
BGS Gleneagles Global Hospitals has a large operational footprint spreading over four metropolitan cities and five hospitals – which requires a huge operational machinery to work in perfect coordination. With some of the most dedicated and industrious personnel, the administrative machinery of BGS Gleneagles Global Hospitals is the pivot that keeps each of the hospitals locations & specialties working round-the-clock.
We are with you in your journey to better health
A consultation with our panel of doctors, specialists and surgeons will help you determine what kind of services you may need to help diagnose and treat your condition. If you or someone in your family or friend’s circle are facing any health issues, please get in touch with us, we are here for you.